1 - Definitions
In these Terms & Conditions, the following terms shall be given the meanings below:
“Stallholder” is a person or company who will hold a stand at the Event and it specifically refers to Exhibitors and/or Sponsors.
“The Event” is “Le Festival”, to be held on 21st, 22nd, and 23rd July 2023.
“The Exhibitor” is the person or company named on the Exhibitor Registration Form.
“The Market” is the French Market held on July 22nd and 23rd 2023 as part of Le Festival.
“The Organisers” are the Brisbane French Festival committee and any duly authorised representatives.
“The Sponsor” is the person or company referred to in a tailored Sponsorship Agreement.
“The Venue” is Victoria Park – Barrambin, Brisbane, Queensland.
2. Site Layout and Inclusions
The site layout is subject to change, based on technical feasibility, approval by City Parklands Services (the Festival and Events Liaison Officer), and general availability. Places are limited.
- All 3×3 marquees include: 3mx3m tent with 4 sides (4th side provided – to be used to close stall at night), corflute sign with your organisation’s name, and EventGrip or Pro-floor. Lighting and power point access are limited and will be provided on request.
- All 6×3 marquees include: 6mx3m tent with 4 sides (4th side provided, to be used to close stall at night), corflute sign with your organisation’s name, and EventGrip or Pro-floor. Lighting and power point access are limited and will be provided on request.
- All Artist and Artisan Tables will be located in a common space and will be provided with one table and a tablecloth only, so any additional requirements should be noted or self-provided.
- Allocated spaces for Food Trucks do not get any equipment from Le Festival. Please clearly indicate your extra requirements (eg. extra space, power etc…) when registering.
Floor protection (Profloor or EventGrip) is mandatory for all stalls.
Note: Tables and chairs are not included but can be ordered with our 2023 preferred main supplier, Hire Republic, or provided by the exhibitor.
All exhibitors must only use signage provided by Le Festival on the exterior of the tent to ensure aesthetic consistency throughout the Event. Exhibitors are responsible for the entire set-up of, and decoration within, their tent.
3. 2023 Festival Trading Hours
MARKET DAY LIGHT
Saturday 22nd July from 8am to 5pm.
Sunday 23rd July from 8am to 5pm.
LICENSED FOOD AFTERNOON AND EVENING
Friday 21st July from 4pm to 9pm.
Saturday 22nd July from 8am to 9pm.
Sunday 23rd July from 8am to 5pm.
All Exhibitors are expected to trade for the entire duration of the event (opening hours). If there are any issues, please email the exhibitors coordinator at email@example.com at least three weeks prior to the event.
4. Stall Structure and Safety
Exhibitors may not enter any stall space or any area within the site where work is being undertaken until or unless authorised to do so. In case of repair or replacement of market infrastructure, or installation of power provision occurring after an exhibitor has started setting up, that exhibitor must clear any required areas to allow safe working conditions and wait outside of the work area until they have been given clearance to re-enter. Exhibitors should contact 0411 812 540 or 0416 411 247 if they require additional assistance on the day. Exhibitors must not move, manipulate, or alter any of the shade structures or furniture supplied by Le Festival. Under current Work Health and Safety Regulations, you can be held liable for any injury caused by your stall setup or any alterations you have made to infrastructure put in place by Le Festival, including but not limited to: tent structures, electrical cables, furniture, weights, ropes, and ties
5. Set up
- Set up Friday 21st of July 2023 from 10am to 3pm. Driving on the grass is strictly prohibited unless track matting is used.
- Protective turf flooring (Profloor or EventGrip) must be used during bump in/bump out and during the event period.
- Cold rooms: Cold rooms can be booked through Le Festival before June 21st, 2023. Exhibitors will be able to bring their own cold rooms, but MUST get prior approval from Le Festival before the above date; no private cold room will be accepted on-site without approval.
- Power: Power must be pre-booked at time of application. The Organisers will endeavour to provide sufficient power to meet all exhibitors’ requests, however some restrictions may apply.
- Water: The Organisers cannot guarantee the availability of running water onsite, but will put all efforts into providing at least one shared water access point. Exhibitors may bring their own water supply.
Exhibitors are responsible for ordering and arranging all other equipment they will need. For assistance, Exhibitors can directly contact our preferred logistics supplier.
6. Exhibitors Bump-in Times
Exhibitor bump-in, including vehicle access, will be on Friday 21 July from 10am to 3pm only
Exhibitors’ arrival times will be allocated in accordance with the set-up timeframe for each individual area of the festival site, and will vary depending on stall location and will be allocated two weeks prior to the Event. You will only be permitted to enter the festival area during your allocated Bump-in time.
Exhibitors cannot dismantle their stalls earlier than 5pm, and must be completed by 9pm, on Sunday 23rd July 2023. For public safety, the Organisers cannot guarantee vehicle access to the stands before the conclusion of the Event at 5pm. Please plan accordingly.
8. Cleaning and Waste Removal
Exhibitors are responsible for removing all their rubbish from the event site and should bring sufficient garbage bags to remove all rubbish from the site daily. General waste and recycling bins within the public domain or within the Event areas are not to be used for stall waste.
Please ensure that no rubbish is left behind, within, or around your stall area at the end of the day’s rade. Exhibitors found to be breaching this condition will not be invited to attend Le Festival in future years and will be invoiced extra cleaning costs incurred.
To report any cleaning issues or problems on the day, please contact the Event Logistics Manager (0416 411 247).
9. Conditions of Payment
To confirm registration, once your application has been approved, a 50% payment will be required, payable within 10 days of approval notification. A further invoice reminder will be issued at the end of May 2023 for the outstanding balance of 50%, payable within 10 days of receiving the reminder. Please register as soon as possible as we cannot guarantee space availability to all exhibitors.
10. Cancellation Terms
All cancellations must be communicated to the Organisers in writing. For cancellations up to three months prior to the Event, an administration fee of 25% will be retained. No refunds will be made for cancellations after that time.
11. Security and Insurance
Please ensure you arrange adequate insurance for your property and that personnel will be in attendance to supervise your property throughout the Event. The public liability insurance cover held by Brisbane French Festival does not cover individual exhibitors. You are advised to contact your insurance provider to ensure that your public liability insurance covers all aspects of your business public liability while on-site throughout the Event.
You MUST provide the Organisers with a copy of your insurance certificate at least four weeks prior to the start of the Event. However, it is recommended that you provide this insurance certificate upon registration if possible. Failure to provide an insurance certificate by the specified deadline will prevent you from operating at the Event.
12. Exhibitors are responsible for:
- Supplying all required personnel and equipment to operate their stall (ie. menu boards, tablecloths, serving utensils, waste buckets, staff, product displays, appropriate food packaging etc.).
- The security of money/cash and all stock for the duration of the event
- Compliance with all relevant laws, codes, and regulations, including but not limited to: safe food handling, and hygiene laws and regulations (Queensland as well as Australia and New Zealand Food Standards Code), the Australian Consumer Law, and Health & Safety laws.
- Providing their own payment systems.
- Ensuring adequate staffing of their stall for a positive and efficient customer experience.
- Line Management – Exhibitors must have a line management system in place to ensure there is effective communication to customers when lines are long. Le Festival aims to provide an exceptional and positive festival experience for all visitors, thus managing the length of exhibitor lines, including indication of approximate waiting times to consumers is critical to ensure this is upheld.
- All exhibitors must have adequate stock levels to trade for the entire duration of the event. Tens of thousands of visitors will attend Le Festival, expecting to see every stall open and operating. Exhibitors who sell out of stock with more than 1 hour of Le Festival Event Day trade remaining may not be invited to attend future events.
Full bump-in/out details will be forwarded to exhibitors no less than two weeks before the event.
13. Lost and Found
Customers and Exhibitors can report any lost and found property to the Event Logistics Manager.
14. Proper Conduct
We ask that exhibitors are mindful and respectful of the site, their fellow exhibitors, and all people they encounter while at Le Festival.
Abusive, aggressive, or threatening behaviour towards a festival staff member, other exhibitors, or festival customers, is unacceptable and will not be tolerated.
Any Exhibitor found to be behaving in an unacceptable manner will lose their exhibitor bonds and site holder fees in full, may be removed from the Event, and will not be invited back to this or any future events.
15. Smoking and alcohol consumption within the market
Smoking, drinking, and use of drugs are not permitted at the Event Market site (even behind your stall) at any time.
Exhibitors may be removed from their stalls if these rules are not respected.
16. Goods dispatch, freight, couriers, customs and shipping agents
Brisbane French Festival cannot assist exhibitors to deliver or dispatch goods to and from the Event. The Authority will not accept courier deliveries and will not be liable for any related costs. All goods must be delivered during the allocated bump-in times for the Exhibitor’s allocated stall.
17. Before or after the event
To ensure consistency and accuracy, all enquiries, notifications, modifications, and requests to Brisbane French Festival must be communicated in writing by email.
Due to the high volume received, casual verbal remarks or comments cannot be properly recorded to verify accuracy and consistency.
For any Exhibitor or related enquiries or assistance, please email the Organisers at: firstname.lastname@example.org
For any other questions, please email: email@example.com
Full Terms & Conditions - Declaration
- The Exhibitor shall comply with the rules and regulations stipulated by the Organisers, the Venue, and with all relevant State and Commonwealth Acts. Occupation of a stall under these terms and regulations is a contractual license right for a specified registration period. These terms and conditions are not a lease and do not confer any estate or interest whatsoever in any land, or any right of exclusive possession in any part of the stall.
- It is compulsory for all Exhibitors to read and accept the rules outlined in the Victoria Park – Barrambin Event Contractor Workplace Health and Safety and Environmental Induction Handbook. Exhibitors will have to read and electronically approve this document as part of the application process. Failure to provide confirmation by the specified deadline will prevent the Exhibitors from operating at the Event.
- Due to a sold-out marketplace each year, we cannot reserve a position without completed booking forms and payment. Sites are allocated to Sponsors in the first instance, then on a first come basis, but all are subject to change at the Organisers’ discretion for whatever reason.
- The Organisers reserve the right to refuse an Exhibitor’s registration.
- The Organisers have the right to deny any stall application if the Organisers deem that the business is not aligned with the French theme of the Event.
- All Stallholders MUST provide a copy of their public liability insurance at least four weeks prior to the start of the Event. However, it is recommended that you provide this insurance certificate to the Organisers upon registration if possible. Failure to provide an insurance certificate by the specified deadline will prevent Exhibitors from operating at the Event.
- To confirm registration, once your application has been approved, a 50% payment will be required, payable within 10 days of approval notification. A further invoice reminder will be issued at the end of May 2023 for the outstanding balance of 50%, payable within 10 days of receipt of the reminder.
- All cancellations must be communicated to the Organisers in writing. An administration fee (25% of the contracted fee) is retained for all cancellations up to three months prior to the Event. No refunds will be made for cancellations thereafter. The stall cannot be sold, hired, or otherwise transferred under these terms and conditions. This Agreement exists solely between the Exhibitor and the Organisers, and no transfer or sub-leases are permitted.
- If, due to any unforeseen circumstances, it is found necessary to alter or modify the Market opening hours, the Organisers reserve the right to do so, at their sole discretion.
- The Organisers reserve the right to postpone or cancel the Market and will not be responsible for any loss or damage incurred by the Exhibitor in this regard. In the event of cancellation by the Organisers, no refund will be organised. All parties’ insurances will need to be contacted in case of losses.
- The Organisers reserve the right to terminate any activity, on the part of any Exhibitor, that may cause annoyance or disruption to other Exhibitors or visitors.
- Business must be conducted from the Exhibitor’s own stand only.
- No Exhibitor shall install any sign, gazebo, stand, wall, or obstruction, without the prior consent of the Organisers.
- The Exhibitor will not damage any part of the Venue, including the grass or any equipment therein, with nails, screws, oil, paint, or any other material or cause whatsoever. No stakes, poles or other items are to be inserted into the ground at the Venue. Everyone parking their vehicles on the grass behind their stalls will need to use TRACK MATTING. No vehicle is to remain parked on-site during the event. Flooring will be provided according to stall type requirement only.
- It is the responsibility of the Exhibitor to keep their stand clean and tidy during the Event, and while bumping out. Exhibitors are not permitted to use any type of adhesive substance or otherwise mark any article of Brisbane French Festival’s equipment, or any fixture within the designated areas of the Event precinct and will be required to make full restitution for any cleaning, repairs, or replacement of these articles and fixtures. If cleaning/repair incurs additional costs, as determined by the Organisers, the fees will be charged to the Exhibitors.
- Exhibitors are responsible for the safety of their products, display, and stand, at all times. Materials or property should not be left unattended at any time, except overnight when the Event site is closed to the public.
- Food Exhibitors must not sell cold drinks, whether they are refrigerated or not, unless they have been purchased from & supplied by the Organisers. Soft drinks, water, cordials or similar are considered to be cold drinks in this context.
- The Exhibitor warrants that they will not sell products that breach any laws and regulations.
- Each exhibitor (to whom this applies) must be able to present the relevant RSA (Responsible Service of Alcohol) documentation on the days of the Event.
- Exhibitors not sell alcohol neither provide free samples to intoxicated patrons.
- It is the Stallholder’s responsibility to attend the Event in a timely manner to set up the stall. Set-up must proceed strictly as advised. Exhibitors are required to follow staff instructions at all times while on-site.
- Stalls must not be removed or dismantled before 5pm, and dismantling must be completed by 9pm on July 23rd 2022. For public safety, the Organisers cannot guarantee vehicle access to the stands before the end of the Event at 5pm. Exhibitors should contact the Organisers if they require additional assistance on the day.
- The Organisers will not be responsible for the safety of any exhibit or property of any Exhibitor or any other person, or for any loss, damage, or destruction of same, by theft or fire, or any other cause, or for any loss or damage whatsoever sustained by the Exhibitor. The Event is an all-weather market. As part of your Agreement, once you have paid for a stall, you are obliged to trade regardless of inclement weather, and no refunds will be given. Le Festival will provide overhead coverage only and is not responsible for protecting your stall and merchandise from the effects of the environment.
- The Organisers shall not be responsible for any damage claimed by any person or persons who may be injured whilst in the area allotted to the Exhibitor, and the Exhibitor agrees to indemnify the Organisers in the event of any claim made against them (the Organisers).
- Every Exhibitor hereby accepts liability for all acts or omissions of themselves, their staff, contractors, agents, and visitors, and indemnifies the Organisers and keeps them indemnified against all liability in respect thereof and against all actions, suits, proceedings, claims, demands, costs, and expenses whatsoever, which may be made against the Organisers, including any legal costs. The Exhibitor undertakes to arrange their own appropriate public liability insurance.
- To ensure a reliable and adequate power supply, power usage will be strictly controlled. Electricity will only be provided upon request and after approval by the Organisers.
- A stall is designed for use solely by the Exhibitor named on the Registration Form and should not be shared with another company. The Organisers reserve the right to allocate all stall locations within the Event site. You will receive an email indicating your stall number and location prior to the event date. Stall locations are allocated randomly to provide a fresh atmosphere. This also caters for technical requirements, including electricity, and to accommodate the variety of products being sold. Whilst the Organisers make every effort to ensure minimal modifications to the layout of the Event, and allocation of stalls, last minute changes are a possibility.
- Insurance requirements demand that every Stallholder must use the marquees provided by the Organisers, as hired by an exterior company. You cannot use your own marquee, according to the required insurance policy.
- The Organisers reserve the right to prohibit or restrict activities in whole or in part, and reject any Exhibitor or their representative in the case of failure to comply with these regulations. There shall be no return of payment if the Organisers deem such restriction, rejection, or prohibition necessary.
- All prices are exclusive of GST.
- Please en sure that you read through all the documents provided to you in the Exhibitors’ Guide thoroughly before completing and submitting. All requested attachments must be submitted with the application. Incomplete applications will not be accepted.